Frequently Asked
Questions

Conveenit is a platform that connects customers with verified and trusted service providers for everyday services, making it easier and safer to get things done. Whether you need a cleaner, a mechanic, an event planner, or any other professional, Conveenit matches you quickly and reliably.

You can request a wide range of services such as cleaning, repairs, maintenance, home services, and other professional services available on the platform. Our 20+ service categories include car sales & repairs, gadgets & electronics, cakes & pastries, digital solutions, delivery services, event planning, real estate, home care, printing services, photography, airport protocol, and more.

Conveenit currently operates in Lagos and plans to expand to more cities soon. We cover 17+ areas across Lagos, from Lekki and Victoria Island to Ikeja, Surulere, and Ajah. Phase 2 of our expansion is launching soon — stay tuned for nationwide coverage.

Simply submit your request through our platform or contact us via WhatsApp or Instagram DM. Describe your service request and your location in Lagos, and a verified service provider will be connected to you shortly. Most customers are matched within minutes.

Yes. All service providers on Conveenit go through a verification process before being allowed on the platform. We manually vet every provider to ensure they meet our standards for reliability, professionalism, and quality. No random strangers — only trusted professionals.

Service costs depend on the type of service and the provider. You will receive a price estimate before the work begins, so there are no surprises. We always encourage clear pricing agreements upfront — if you're ever quoted a price that feels unclear, contact our support team.

You can contact Conveenit support, and we will review the issue and work towards resolving it. We collect feedback after every job and take complaints seriously. Providers who consistently underperform are removed from our platform to maintain quality standards.

In most cases, a provider will contact you shortly after your request is submitted. Our average matching time is approximately 5 minutes. Response times may vary depending on the service type and your location, but we always aim to connect you as quickly as possible.

You can apply by registering on our platform and completing the verification process. Message us on WhatsApp to get started. We'll guide you through onboarding, verify your credentials, and get your profile live so customers can start finding you.

Details about provider fees and commissions will be shared during the onboarding process. Our pricing structure is designed to be fair and transparent, giving you the best chance to grow your business while working with us.

Once verified, you will receive service requests that match your skills and location. We connect you directly with customers looking for the services you offer — no cold outreach or marketing needed on your end. Just show up, do great work, and let your reputation grow.

Payment arrangements are made between the customer and the service provider according to the agreed terms. We encourage providers and customers to agree on payment terms upfront — before the work begins — to avoid any misunderstandings.

You can specify your preferred service areas during onboarding. Conveenit covers 17+ areas across Lagos, and we match customers with the nearest available verified provider. The more areas you're able to serve, the more job opportunities you'll receive.